Remote
SaaS
himalayas
About this role
Role PurposeThe Premier Account Executive, NAM is a senior individual contributor responsible for driving new logo and expansion revenue across Omilia's Premier accounts in North America. The role owns the full sales cycle — from prospecting and qualification through to commercial close — targeting large, high-value enterprise organisations deploying contact centre AI and conversational automation.
Success is measured by new logo ARR, pipeline coverage, win rate, and the quality of strategic relationships built across the North American Premier account base.Accountabilities Own and deliver new logo ARR and expansion revenue targets for assigned Premier accounts across North America — driving the full sales cycle from prospecting and qualification through to contract signature.
Build and maintain a healthy, accurately forecasted pipeline — providing the VP of Premier Sales with reliable revenue projections and transparent deal status on a weekly cadence. Develop and execute a territory plan for assigned Premier accounts — mapping decision-making structures, identifying whitespace, and aligning Solution Consulting and internal resources to the highest-value opportunities.
Serve as Omilia's senior commercial representative and trusted technical advisor for Premier accounts — building executive-level relationships and positioning Omilia as the platform of choice for contact centre AI transformation.
Protect Omilia's commercial interests by rigorously qualifying opportunities — avoiding engagements where technical challenges, integration complexity, or compliance constraints outweigh realistic partnership potential. Act as the primary source of Premier account market intelligence — feeding structured feedback on buyer priorities, competitive dynamics, and product
requirements to Sales leadership, Product, and Marketing.
Key
ResponsibilitiesTerritory and PipelineDevelop and execute a structured territory plan for assigned North American Premier accounts — defining target
Selling Motion
Sales Cycle
Enterprise
6–18 month cycles, complex multi-stakeholder deals
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Deal Size
$,
Typical contract value
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Geographic
Region-based territory assignment
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionThis Account Executive position at Omilia involves managing the full sales cycle from prospecting through close.
SaaS sales roles typically involve consultative selling with longer deal cycles.
This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.
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