["Full-Time"]
Remote
SaaS
jobicy
About this role
THE COMPANY:
Juul Labs's mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation.
Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals.
If the opportunity to build your career is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
JUUL is the market leader in the e-Cigarette category with a tremendous amount of growth potential within our US Commercial organization. This is an exciting opportunity to continue the expansion of our national accounts’ state of the business as we roll out new brand strategy in non-convenience channels in drug, grocery and value.
This Key Account Manager role will demand excellence, attention to detail and responsibility for being the primary point person representing Juul with the nicotine category teams of Walgreen’s and British Petroleum portfolio of c-stores.
The successful candidate will need to build trust, identify growth opportunities, communicate detailed tactics and strategies, and provide excellent account knowledge. For this role, the ideal candidate should be self-sufficient and highly capable in on-boarding and managing large format chain accounts at the HQ level.
Having previous experience calling on the HQ level of one of these accounts is favored. Remote-based role: Preferred states KY, OH or IL
KEY RESPONSIBILITIES:
Experience in facilitating and managing buyer meetings, category review and analysis, T2T’s contracted space, and inventory resolution Timely and detailed i
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
Manager-Level
Departmental buyers and team leads
Requirements at a Glance
Typical Day — Account Manager
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Location flexibility
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
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Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.
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