Inside Sales Agent/Call Center - Remote

OverviewNVISION® Eye Centers is one of the largest ophthalmology providers in the U.S., with over 100 centers across five states, including California, Oregon, Arizona, Texas, and Utah. An innovative leader in ophthalmology, we are dedicated to providing the best patient experience through the use of the latest technology and treatment by the most talented and experienced surgeons in the industry.

With more than 3,000 eye doctors referring their patients and trusting their own eyes to NVISION surgeons, NVISION Eye Centers is the Eye Doctors' #1 Choice®. We’re looking for a high energy, people focused Inside Sales Call Center Agent who excels at building trust, influencing decisions, and guiding patients toward life‑changing vision correction procedures.

This role is ideal for someone who loves connecting with people, thrives in a fast‑paced environment, and knows how to turn meaningful conversations into scheduled appointments. You’ll serve as the first impression for prospective patients educating, supporting, and motivating them to take the next step in their vision journey.

The right candidate is persuasive without being pushy, empathetic without losing focus, and confident in leading consultative sales conversations from first inquiry to booked consultation. Hourly rate is $21 - $25 per hour with incentive compensation potential.This is a remote position; however you must be located in one of the states we operate in: California, Arizona, Oregon, Texas or Utah.

Responsibilities

Engage prospective patients with enthusiasm, confidence, and professionalism from the very first call

Convert inbound inquiries into scheduled consultations through consultative conversation and relationship building

Educate patients on procedures, financing options, and the NVISION experience in a clear, compelling way

Overcome objections and help hesitant callers feel confident moving forward

Deliver a concierge level experience that exceeds expectations

Make outbound follow-