Inbound Sales Development Representative (SDR) - CCaaS/UCaaS

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Sales Mission

We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

Inbound Sales generates interest and qualifies leads with potential customers. We attract the interest of potential customers by touting the

benefits and competitive superiority of Vonage products and services. We engage with customers to understand their interests and needs, working with them to define the right mix of Vonage products and services for their situation.

The Inbound Sales Development Representative (Applications: UCaaS & CCaaS) partners with cross-functional teams to develop customer engagement and selling strategies, applies logic and creativity to build customer relationships and works with customers to understand needs and expectations.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…

What you will do

Develop and apply a thorough understanding of Vonage Business Cloud products, sales methodology and processes to exceed quota via acquisition of new customers through prospecting and collaboration among cross-functional teams. Support outreach initiatives including email blasts, direct mail and phone.

Serve as the customer’s first point of contact, providing product education and collaborating to build the value proposition. Partner with counterparts in Sales, Marketing and product organizations to ensure leads are identified and effectively assessed. Anticipate customer needs and concerns, maintain knowledge of their problems and issues.

Educate potential customers on product offerings and services, explaining pricing and answering questions. Maintain accurate and detailed lead, a