Lead Account Executive – UKI (Mid-Market & Enterprise)

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth.

Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.

Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Lead Account Executive – UKI (Mid-Market & Enterprise)

Location: Hatton Garden, Farringdon, London, UK (Hybrid: In-office Monday, Wednesday, Thursday)

Territory: UKI

Role Type: Full-time, Individual Contributor (IC)

Focus: New Business Acquisition / Hunting

About the Role

This is an Individual Contributor (IC) role based out of our vibrant London hub in Hatton Garden, Farringdon, dedicated to hunting and closing net-new business across the UKI

As a Lead Account Executive at Freshworks, you will spearhead new logo acquisition across a blended territory of high-growth mid-market companies and large-scale enterprise accounts. You will manage end-to-end sales cycles—collaborating closely with your dedicated regional BDR, steering cross-functional deal teams, and engagin