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    Inbound Sales Development Representative – Remote | US IT Services

    BorderlessMind

    Remote
    Remote
    SaaS
    Hybrid
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    Posted Today
    Work Type

    Remote

    Vertical

    SaaS

    Source

    jobscollider

    About this role

    Job Type: Full-Time

    Location: Remote – (Philippines/LATAM)

    Working Hours: 06:30 AM CST - 03:30 PM CST

    Compensation: As per industry standards + Incentives

    About ISHIR

    ISHIR helps bold businesses move into an AI-native world. Founded in 1999 and headquartered in Dallas–Fort Worth, Texas, ISHIR is a Digital Product Innovation Studio and AI-Native System Integrator with more than 26 years of turning ideas into measurable business results.

    Our work spans AI-powered custom software development, AI-native product innovation, data and AI strategy, data engineering, AI agent automation, legacy application modernization, and global AI-first engineering talent, including agile team pods, Global Capability Centers, and fractional CTO and Chief AI Officer services.

    We’ve delivered 200+ successful product launches for clients ranging from startups to large enterprises, with a customer NPS of 8.99.

    We partner with leading technology platforms, including Google Cloud, Microsoft Azure, Claude, Snowflake, Databricks, and Salesforce. We operate as one global team across the US, LATAM, India, Singapore, and the UAE. Our philosophy is simple: Happy employees make happy customers.

    About the Role

    Every ISHIR client relationship starts with a conversation, and you’ll be the one having it. As our Inbound Sales Development Representative, you’ll be the first point of contact for US businesses that reach out through our website looking for help with software, AI, data, or engineering talent.

    You’ll respond quickly, lead the introductory call, and qualify each opportunity. Qualified prospects move on to a project discovery session with ISHIR’s senior leadership. Once leadership takes over a deal, you stay the prospect’s point of contact for scheduling, follow-ups, and coordination, so every prospect gets a smooth, professional experience from first inquiry to handoff.

    This role suits someone with US market and IT services experience who enjoys real conversations with business buyer

    Tools & Tech Stack

    Salesforce

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Hybrid

    Mix of inbound leads and outbound prospecting

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Bachelor's Degree·Required
    Prospecting·Required skill

    Typical Day — SDR

    Targeted outreach30–50/day
    Account research1–2 hrs/day
    Intro meetings booked3–5/week
    Multi-thread sequences20–30/day

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Remote Friendly

    Location flexibility

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    sales
    —

    How do you handle objections on cold calls?

    Template question
    —

    Walk me through your typical outbound sequence.

    Template question
    —

    How do you research prospects before reaching out?

    Template question
    —

    What metrics do you track daily?

    Template question
    Research BorderlessMind's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    Sales Development roles are ideal stepping stones — top SDRs typically promote to AE within 12-18 months.

    Expect to work with recurring revenue models where customer retention is as important as acquisition.

    Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.

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