Business Development Representative - International (CAN)

    Toast

    🇨🇦 Toronto, Canada
    SaaS
    Base + Commission
    See your match score
    Posted Today
    Work Type

    On-site

    Vertical

    SaaS

    Source

    greenhouse

    About this role

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

    A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. BDRs will research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all-in-one digital platform. Daily outreach consists primarily of cold calls but also includes emails and social media touch points. After the consistently high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.

    This is a Hybrid role with days in our Toronto office

    A day in the life (Responsibilities) 

    • Cold, outbound prospecting leads to set up product demonstrations for Field Account Executives.
    • Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
    • Leverage prospecting skills and relationships to build partnerships with restaurants.
    • Be the voice of the customer and share valuable feedback cross-functionally.
    • Understand the competitive landscape and determine how to best position Toast in the market.

    What you'll need to thrive (Requirements)

    • Excellent written and verbal communication skills.
    • Passion for sales and a desire to work in a results-driven environment.
    • High customer empathy and ability to handle objections.
    • Experience in an outbound prospecting role is a must
    • Attention to detail

    Tools & Tech Stack

    Outreach

    Selling Motion

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Bachelor's Degree·Required
    Prospecting·Required skill

    Typical Day — BDR

    Cold calls50–70/day
    Prospecting emails30–40/day
    Qualified meetings3–5/week
    Account mapping1 hr/day

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Equity/Stock Options

    Ownership stake offered

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Sales : International
    —

    How do you qualify inbound leads?

    Template question
    —

    Describe your approach to multi-threading into an account.

    Template question
    —

    How do you prioritize your pipeline?

    Template question
    Research Toast's product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Research typical OTE splits for this role level and negotiate accordingly
    Review the job description and map your experience to each requirement
    Role Insights

    Expect high-volume outreach activity with success measured by meetings booked and pipeline generated.

    Top SaaS reps often earn significant upside through accelerators once quota is exceeded.

    The Canadian sales market is growing rapidly, with competitive compensation increasingly matching US benchmarks.

    Are you a closer?

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