Remote
SaaS
jobscollider
About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops.
This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform.
This role offers a fantastic opportunity to join the sales leadership team at Toast!
What you’ll do (Responsibilities):
As a Manager for the Business Development team, you will hire, develop, coach, and train a team of outbound business development professionals. If you enjoy managing and building a team and are excited about transforming the way convenience stores, grocery stores, and bottle shops operate, then this is the role for you!
Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota. Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation. Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality. Work to identify the best talent in our industry and maintain headcount
requirements across your team.
What you’ll need to thrive (Requirements):
Management experience with a proven track record of hiring, retaining and developing individuals and team Experience working in and
Commission Structure
Base Salary
Not disclosed — ask in interview
Commission
Structure not specified
Ramp Period
Not mentioned — clarify timeline
Quota
$.
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Typical Day — Sales Rep
Estimates based on role type and selling motion — actual may vary by company.
Role Signals
Green Flags
Dedicated prospecting team
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionThis leadership position involves both strategic planning and hands-on coaching of the sales team.
SaaS sales roles typically involve consultative selling with longer deal cycles.
Remote positions in sales offer flexibility but require strong self-discipline and proactive communication with distributed teams.
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