Remote
SaaS
himalayas
🇧🇷 Portuguese
About this role
*Resume MUST be in English Location: LATAM Role: Account Executive (Spanish Speaker) Department: Sales Department About Respond.io Founded in Hong Kong in early 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place.
Trusted by businesses in over 127 countries and recognized by G2 and SME100, enables fast-growing companies around the world to capture, convert, and retain customers at scale. We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture.
Join us, and be part of a team that is shaping the future of customer conversation management! Our Culture At , we move fast, work smart, and always keep our customers at the heart of
what we do. Here’s
what we stand for:
Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first.
Be Direct: We give honest feedback, and tackle problems head-on. Clarity moves us forward!
Own It and Support Each Other: We step up, help out, and drive outcomes—together.
Build Human Connections: Work is better when we trust, care, and celebrate wins together. We’re a team!
Role Description
At Respond.io, Sales are pivotal to our company’s success. As a sales personnel, you will be using proactive and inbound selling strategies to engage with mid to large-size businesses to close new business. You will use your knowledge of handling B2B sales to identify business opportunities with current leads and prospective key clients.
We are looking for a Account Executive to join our Sales team and focus on our Mid Market customers across LATAM. This segment represents a huge opport
Selling Motion
Sales Cycle
Mid-Market
1–6 month cycles, moderate deal complexity
Prospecting
Hybrid
Mix of inbound leads and outbound prospecting
Buyer Persona
C-Suite
Selling to executive decision-makers
Requirements at a Glance
Typical Day — Account Executive
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
Walk me through your discovery process.
Template questionHow do you handle a prospect who goes silent mid-deal?
Template questionTell me about your largest closed deal and the sales cycle.
Template questionHow do you build business cases for stakeholders?
Template questionDescribe a deal you lost and what you learned.
Template questionAccount Executives are the revenue engine of any sales organization — this role will require strong pipeline management and closing skills.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
This remote-friendly role based in BR provides geographic flexibility while maintaining access to a SaaS market.
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