Key Account Manager

    Sunbird Software Inc.

    🇺🇸 United States
    Remote
    SaaS
    Hybrid
    See your match score
    Posted Today
    Work Type

    Remote

    Vertical

    SaaS

    Source

    himalayas

    About this role

    The Key Account Manager is responsible for successfully managing the assigned territories and is expected to close new business by building trusted customer relationships with Data Center Operators and/or Facility Managers.

    Successful candidates should be able to identify opportunities, converting these opportunities into sales, demonstrating the monetary value of Sunbird product/services, managing cross functional teams to ensure territory success and manage enterprise customer relations. This is a remote position, but candidate must reside in Texas.

    Candidate must be able to skillfully execute these standard sales processes: Develop and qualify opportunities Understand customer buy process Develop & adapt Enterprise sales methodologies ESSENTIAL DUTIES AND

    RESPONSIBILITIESPrimary

    Responsibilities include (but are not limited to): Hunt for new business opportunities and consult with perspective customers to provide mutually beneficial solutions. Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts though pipeline development and high win rate.

    Lead solution development efforts that best address end-user needs, while coordinating the involvement of relevant company resources. Manage end-to-end sales cycle for new and existing accounts. Utilize proactive/consultative selling methods to improve market share, revenue growth, and profitability.

    Provide regular updates to senior management on status and performance of customer accounts within the territory through CRM. Participate in industry or promotional events (e.g. trade shows, conferences) to cultivate customer relationships. Other duties as assigned.

    REQUIREMENTS/

    QUALIFICATIONS A proven track record of success in selling enterprise software applications and managing major accounts. Passion for technology products. Ability to learn new technology and understand it at a high level. Proven business development process and skillset. Experience in channel and direct sales.

    Selling Motion

    Sales Cycle

    Enterprise

    6–18 month cycles, complex multi-stakeholder deals

    Prospecting

    Channel / Partner

    Sell through partners, resellers, or alliances

    Buyer Persona

    C-Suite

    Selling to executive decision-makers

    Requirements at a Glance

    Consultative Selling·Required skill

    Typical Day — Account Manager

    Executive business reviews1–2/month per account
    Strategic planning2–3/week
    Renewal proposals2–3/month

    Estimates based on role type and selling motion — actual may vary by company.

    Role Signals

    Green Flags

    ✓
    Existing Book

    Inherit existing accounts

    ✓
    Remote Friendly

    Location flexibility

    SaaS — Interview Intel

    Typical Sales Cycle

    30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)

    Common Buyer Objections

    • "We're locked into a contract with [competitor]"
    • "We built something in-house already"
    • "We don't have budget until next quarter"
    • "Our team won't adopt another tool"

    Key Industry Metrics

    ARR / MRRNet Revenue Retention (NRR)CAC Payback PeriodLogo Churn vs Revenue ChurnACV (Avg Contract Value)Magic Number

    Hot Topics to Reference

    • • AI-native product disruption
    • • PLG vs sales-led motion debate
    • • Vertical SaaS consolidation
    • • Usage-based pricing models

    Use these insights to speak the buyer's language in interviews.

    Tags

    Sales
    Account-Management
    Enterprise-Sales
    Business-Development
    Key-Account-Manager
    —

    How do you coach underperforming reps?

    Template question
    —

    Describe your forecasting methodology.

    Template question
    —

    How do you structure onboarding for new hires?

    Template question
    Research Sunbird Software Inc.'s product, recent news, and key competitors
    Prepare metrics: quota attainment %, average deal size, win rate
    Practice a 2-minute product demo pitch for a mock discovery call
    Prepare to discuss your home office setup and self-management discipline
    Review the job description and map your experience to each requirement
    Role Insights

    This leadership position involves both strategic planning and hands-on coaching of the sales team.

    SaaS sales roles typically involve consultative selling with longer deal cycles.

    This remote-friendly role provides geographic flexibility while maintaining access to a SaaS market.

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