Key Account Manager SMB

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Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:

• A diverse team of 600 Malters across 6 European countries
• A culture that champions equality (50% of our Comex are women) and inclusive growth
• Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
• A mission to give everyone the freedom to work differently

Ready to help shape the future of work? Your next chapter starts here! 🪐

At Malt we believe that Ambition is the Way, so all lists of

missions and

responsibilities are non-exhaustive.Explore your future career 🔭

As our new Key Account Manager (SMB), you will be responsible for the local deployment, adoption, and growth of SMB accounts within France. You will join a dynamic team where your mission is to activate use cases and grow the local footprint by "spidering" into accounts to engage local stakeholders.

Reporting to the Head of SMB Account Management, you will ensure smooth account rollouts and drive revenue through BU activation and usage-based growth.

Key

responsibilities ✨ Execute detailed account plans and perform tactical action follow-ups to ensure consistent account development. Identify and engage key stakeholders including HR, Procurement, and Hiring Managers to expand Malt's presence. Support client pilots and first projects to ensure successful adoption and long-term platform loyalty.

Run structured prospection within existing accounts to detect and capture new business unit-level opportunities. Conduct local

qualifications to assess pains and needs, accurately documenting all data in the CRM. Deliver compelling value pitches and product demos adapted to the local context and specific client use cases. Coordina