On-site
SaaS
greenhouse
About this role
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
As an Inside Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Inside Account Executives who everyday transform the way restaurants operate. You'll be hands on working closely with your sales team to help them understand a restaurant’s unique needs and develop a customized solution that helps their business thrive. We need your passion and sales management expertise to help us build the Toast brand in your district.
A day in the life (Responsibilities)
- Hire, manage and develop a quota-achieving sales team
- Attract and retain elite Account Executive talent
- Coach a team to run effective discovery meetings, live demos, and craft a bespoke solution to restaurateurs using Toast’s varied tech offerings
- Innovate and execute on a go to market strategy, ultimately developing demand within the marketplace
- Manage partnerships with other tech providers to generate referral demand
- Leverage Salesforce to track, audit, and influence the business
- Partner with our Onboarding and Care team leaders to deliver a world class customer experience
- Leverage knowledge of Toast’s product and business to replicate success internationally
- Help build the foundations for our internal processes in international markets
- Cross-functional alignment with onboarding, growth, and other critical internal partners
- Manage
Tools & Tech Stack
Selling Motion
Prospecting
Channel / Partner
Sell through partners, resellers, or alliances
Buyer Persona
C-Suite
Selling to executive decision-makers
Territory
Geographic
Region-based territory assignment
Requirements at a Glance
Typical Day — Sales Manager
Estimates based on role type and selling motion — actual may vary by company.
SaaS — Interview Intel
Typical Sales Cycle
30–90 days (SMB) · 3–9 months (Mid-Market) · 6–18 months (Enterprise)
Common Buyer Objections
- "We're locked into a contract with [competitor]"
- "We built something in-house already"
- "We don't have budget until next quarter"
- "Our team won't adopt another tool"
Key Industry Metrics
Hot Topics to Reference
- • AI-native product disruption
- • PLG vs sales-led motion debate
- • Vertical SaaS consolidation
- • Usage-based pricing models
Use these insights to speak the buyer's language in interviews.
Tags
How do you coach underperforming reps?
Template questionDescribe your forecasting methodology.
Template questionHow do you structure onboarding for new hires?
Template questionSales leadership roles require balancing individual contributor revenue with team performance management.
Top SaaS reps often earn significant upside through accelerators once quota is exceeded.
The Canadian sales market is growing rapidly, with competitive compensation increasingly matching US benchmarks.
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