Business Development Manager- Tenderlink- Hybrid

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

TenderLink is recognised as the market leading provider of tender notification services and online tendering technology throughout Australasia. We are seeking a Business Development Manager (TBC) to join our team. In this role, you will be responsible for managing and growing client relationships, driving revenue growth and the growth of our subscription base.

You will work in close coordination with other internal stakeholders, such as Client Service Representatives, Customer Support & Finance, to provide the optimal customer experience for new and existing subscribers, offering a level of customer service which ensures satisfaction and subscription renewal.

What you’ll need to bring to the role & Experian

Proven track record in account management or sales, in a similar role or relevant industry. Strong focus on client engagement, interaction, and appetite for client satisfaction. Demonstrated ability in providing excellent customer service in a client-facing role. Strong communication and interpersonal skills with the ability to build and maintain relationships at all levels.

Analytical mindset with the ability to interpret data and generate actionable insights. Demonstrated ability to meet deadlines and to respond productively to changing

requirements characterised by peak periods and a variety of tasks where attention may be divided, and immediate decisions are required.

Work that matters -

What you’ll be doing

Client Retention

Meeting and exceeding revenue and client retention targets - Proactively engage with yo